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Why Our Customers Love Our Products


Eddy Products handled our issue immediately...

5/21/2008 7:48:25 AM Pernille Halberg - Northwind Traders

We purchased a butane torch from another company - a torch that Eddy Products also sold. A few months after purchasing the torch, the torch would no longer start. Despite not having had purchased the torch from Eddy Products, Terry Baker still sent me a replacement orfice free of charge. Once installed, the torch lit immediately and has been working ever since. Eddy Products handled our issue immediately and saved us money we couldn't afford to spend at the time! Kudos! I can definitely say that my husband and I will be purchasing from Eddy Products that next time we're in the market for a heat gun or buatane tool.

Kathleen Prince
Unkown is an excellent site

3/25/2008 9:48:32 AM Pernille Halberg - Northwind Traders

Terry at Eddy Products suggested we purchase from a new eCommerce store that I've never heard of before. All I can say is that the is an excellent site and we received our purchase as expected within a few days! Couldn't ask for more.

Lindsey Pietruszka

Customer service has been taken to new level

2/12/2008 5:48:32 AM Pernille Halberg - Northwind Traders

When I think of Eddy Products and Jim Baker, all I can think is customer service has been taken to a new level! Lets just say I've never been treated more kindly or professionally by an employee of a retail outlet than I have with Jim Baker at Eddy Products. Jim was helpful, courteous and incredibly knowledgable about his products. Something you don't find in this world of overseas junk!

Dominic O'Dienero

Customer Quotes

Great product, excellent service. Nothing but good things to say about Terry Baker and Eddy Products!

Diane Steeno, March 24, 2008

I purchased replacement parts for my Eddy heat gun from Terry last year. Terry discounted the price of the parts and even included a free brush kit to complete my gun's overhaul. Wow!

Lisa Boyle, July 12, 2007

Our Eddy heat gun has performed great for years. After 6 years of owning the heat gun, we finally needed a replacement element, which we were able to get in a couple of days thanks to Jim Baker at Eddy Products.

Heather Schreiner, May 02, 2007

Great buying experience, I will certainly use Eddy Products again.

Megan Kopling, January 08, 2007

I purchased an economy VT-1100 heat gun from Eddy Products a year ago and it's still going strong. It's a third of the price of what you get at Home Depot and it works three times as long. I'm now a customer for life!

Amy Monroe, August 04, 2006